NAB is reducing its opening hours across 114 smaller regional branches, including those in Gilgandra, Narromine and Nyngan.
From Monday August 17, the affected branches will be open from 9.30am until 12.30pm. NAB group executive personal banking Rachel Slade said outside those hours the bankers would support customers by phone and online chat.
"It is clear the face of banking is changing, especially in the way customers want to interact with us," Ms Slade said.
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"Our branches continue to be a really important part of many local communities, especially for local businesses. On average a quarter of transactions take place between 9.30am and 10.30am in our regional branches.
"Through this new model we can continue to be there to serve our customers and have meaningful conversations while also adapting to the way our customers are now banking."
There will be no job losses as a result of the changes.
"We think this move will strike that balance, keeping the doors open at 114 branches around the country, providing the opportunity for around 300 bankers to learn skills while we continue to serve our customers well," Ms Slade said.
Branches in NSW which will have reduced hours:
- Lake Cargelligo
- South West Rocks
- Sussex Inlet
- Wee Waa
- West Wylong