Ogden's Coaches is celebrating 40 years in business in 2020 and the owners credit the success of the company to employing and training the right staff and providing reliable, efficient bus services throughout the community.
The business started in 1980 with Eddie Ogden buying the Curra Creek school bus run as a diversification from his baking interests.
"From there different people approached him about buying their school runs and by 2000 Eddie had 25 buses," said his daughter and company director Mandi Ogden.
"He sold Kimbell's Kitchen in August 2000 and Eddie and his wife Faye along with a team of their staff and 20 buses went and worked at the Sydney Olympics.
"In 2007 they bought Fraser's Coaches in Dubbo which doubled the size of their fleet."
The business now consists of 96 buses and coaches and around 130 staff including drivers, office staff and mechanics in three main depots. Ogden's Coaches is now the largest family owned and operated bus company in regional NSW.
Services operate from 10 locations in the Central West and include mainly school buses and Trainlink services as well as its On Demand Service from Mudgee to Dubbo twice weekly and the Townlink service which connects the towns of Wellington and Narromine with Dubbo (Mon-Fri).
"Our staff really are the face of our business," said Mandi. "Having staff who are helpful and go out of their way to assist passengers ensures they have a positive experience.
"We treat our drivers as if they are part of the family. This encourages their loyalty and willingness to stay in the job for as long as they can.
"And we would like to thank members of the community for their support.
"Over the last 40 years we have enjoyed taking the second and third generation of our communities to and from school."
"We treat our drivers as if they are part of the family.Mandi Ogden, director.
Ogden's will celebrate its 40th anniversary with its staff and families at the annual Christmas get together later this year.